website maintenance & support

Is your current web design agency in Qatar not giving the level of support you need? Is your website too slow? Every second of load time represents a drop of conversions by 7% and a drop of customer satisfaction by 16%. With 13 years of expertise in providing enterprise level support, we undertake ongoing improvement and maintenance contracts for projects of all sizes, through our Design Box Support and Service solution.

Responsive Web Support Services

As your website support service, we’re on hand to tackle any issue you may come up against with the running of your website. We know that time is money, especially considering that 40% of website visitors leave websites when there is a loading time of three seconds or more. It is our responsibility to maintain and support your website to ensure that it stays online and functional, no matter what.

We all know things can go wrong, and when they do, it’s important to know that your business’ online reputation remains intact and your website up and running again in a timely manner. In addition to the monitoring and support, we guarantee the following:

Update, Improve & Stay Secure


When maintaining your website, our experts carry out many website maintenance tasks to keep your site running perfectly.

This service includes:


Protection against hackers from gaining access to your site. We can also protect your emails from spam attacks, which can be troublesome and frequent if not dealt with efficiently.


Monitoring your website functionality to ensure that everything is working as it should and that it is upgraded where necessary. For example, some plugins may become outdated and no longer work with the newest version of your website software. Plugins may need upgrading to accommodate the newer version, or become obsolete with the improvements in the website software.


Regular and thorough backups of your site on an offsite cloud system, so that it may be fully restored in case of loss. Websites can crash and lose data for a wide range of reasons, and we’re here to make sure this doesn’t happen to your business.


Downtime is highly inconvenient for any website owner. When it happens, it is important to have someone on hand to help. We can assist you by liaising with the hosting company to sort out the situation as quickly as possible.

"they have your best interests at heart"

Jennifer Jones – QNB

Rock Solid Support


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